Privacy Policy
Effective January 1, 2026
Stonework Richmond Concrete and Masonry, richmondconcreteandmasonry.com, hello@richmondconcreteandmasonry.com
Who this policy covers
This policy explains how Stonework Richmond Concrete and Masonry, a masonry contractor in Richmond, CA, handles the information you share when you use our website, fill out our contact form or call us about a job.
It applies to every page on our site, starting with the home page. If you'd like to know more about who we are before you reach out, see our About page.
Information we collect
When you fill out our contact form, we collect what you type in. That's usually your name, phone number, email, the address of the property and a description of the work you need, such as a cracked wall or a chimney that needs repointing.
When you call or email us, we keep the details you give us so we can follow up and set up your estimate.
When you browse the site, we may collect basic technical information through analytics tools and cookies. This can include your browser type, device, the pages you visit, how long you stay and the general area you're browsing from. It doesn't tell us your name unless you give it to us.
Cookies and analytics
Cookies are small files your browser stores so a site can remember things between visits. We use them, along with analytics tools, to see which pages people find useful and where the site needs work.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use your information to answer your questions, schedule and give your estimate, do the work you hire us for, send invoices and follow up on the job afterward.
We also use general site data to improve our pages and understand which services people are looking for.
We don't sell your personal information, and we don't share it with anyone for their own marketing.
Who else may see it
Our contact form runs on an outside form service, so what you submit passes through that service before it reaches us. Our analytics and website hosting providers also handle site data on our behalf.
We may share information when the law requires it, or when it's needed to protect our rights or someone's safety. Otherwise it stays with us and the providers that help us run the business.
How long we keep it
We keep contact and job details as long as we need them to give your estimate, finish the work, stand behind it and keep the business records we're required to keep. If we don't end up working together, we delete inquiry details once they're no longer useful.
Analytics data is kept in summary form and isn't tied to your name.
Keeping your information safe
We take reasonable steps to protect what you share with us and limit who can see it. No website or online service can promise perfect security, so please don't send sensitive details like bank or card numbers through the contact form.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you at any time.
California residents have certain rights under state law over their personal information. We honor these requests for anyone who asks, and we won't treat you differently for making one.
We may need to confirm who you are before we act on a request, so we don't hand your information to the wrong person.
Children's privacy
Our site is meant for adults arranging work on a home or property. We don't knowingly collect information from children under 13, and if we learn we have, we delete it.
Links to other sites
Some pages link to other websites. Their privacy practices are their own, so check their policies before you share anything with them.
Changes to this policy
We may update this policy when our tools or practices change. The current version will always be on this page.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (510) 369-4799 or reach us through our contact page. We'll look into it and get back to you as soon as we can.